6.03.2009

thanks fuh nuthin'

That was fun. Elias and I took a stroll to the nearest post office this morning to send that box o' yarn (that I ended up putting in a large envelope but that's neither here nor there) to lucky winner Java Diva. Can't wait to see what she does with all that leftover cotton yarn. Anyway, this is never my favorite outing. I usually go to a post office branch in a suburb south of Boston since it's close to an area of shopping I frequent about once a week or so. It's a decent walk to this particular branch, through a less than desirable neighborhood of Dorchester, past an auto shop that almost always features at least one ginormous SUV blocking the sidewalk. But things worked out this morning to go for a short walk and I had that package to send so off we went.

There were just two people in line ahead of me and yet I had to wait for almost ten minutes to get to the front. I always state what I want when I put my package on the scale, no extra services, thank you. Delivery confirmation? No thanks. Insurance? No thanks. Any extra services? No thanks. No, no, no, NO! I'm not the most patient person in the world but I'm civil, polite, sometimes downright chatty. Anyway, despite asking for first class, all I see on the screen is priority mail and it's a bit more than I anticipated. So I ask for clarification, thinking maybe she didn't hear me when I requested first class. She barks back at me that it's the same thing for a package this size and weight. Okay, how 'bout parcel post? Usually you see a list of options on that screen, right? So she huffs and puffs, takes the priority sticker off, punches in some other numbers and letters and offers me the parcel post rate at a savings of 8 cents. Well, for 8 cents more, I might as well stick with priority, and that's what I tell her. I'm not happy about the lack of options, and I guess I let her know that, but I didn't attack her personally. I proceeded to get exact change from my wallet. Meanwhile she's still fiddling with the computer in front of her and I'm thinking what is taking her so long to print out another priority sticker, right? So finally she plops on the parcel post sticker and I guess I snapped at her a bit, saying no, I said I was fine with priority if it's only a difference of 8 cents. She barks back, that's what I was trying to tell you. Really? Because I thought you were basically not sharing my options with me and instead trying to tell me that priority is in fact what I asked for when I asked for first class. Whatever, lady, just charge me for priority so I can get on with my day. Meanwhile, she's trying to get the cashier next to her to gang up on me, asking her if that's what she understood me to be saying when I said go ahead and charge me for priority. And looking at the line that's formed as if I'm the reason things take forever at the post office, not the fact that they chit chat with the locals and then try to offer you a bazillion services you didn't ask for. She hands me my receipt and tells me, in an annoying I'm killing you with kindness kind of way, I hope your day gets better. Listen, lady, my day was going just fine until I stepped into this post office. But thanks. Or as they say around here, thanks fuh nuthin'!

And it turns out I could have sent the half dozen or so skeins of yarn in one of those priority mail envelopes that they hand out - for free - for a flat rate of $4.95. I mean, maybe she assumed I wouldn't want to transfer over the contents of my parcel but at least she could have told me for future reference, you know?

Sheesh.

Anyway, needless to say, with this move and all, as happy as I am to give this stuff away for free, I probably shouldn't be spending this kind of money every week on postage. And I don't want to make anyone who's "won" so far feel bad. Honestly, it's usually a matter of a couple of bucks. But I've got a lot of crafty stuff to give away over the next month and a half. So if I think something's going to be more than what I'd spend on a cup of coffee, I'm going to list it in my Etsy shop, as supplies, and essentially just charge the priority mail flat rate for the envelope or box that'll fit whatever's up for grabs that week. Deal?

All that said, if you're interested in the latch hook materials, here's the link to the listing. Because you can't list items for free on Etsy, the materials are technically $1, with shipping an extra $9. The priority mail flat rate box that should work for this stash of supplies is just shy of $10 so that seemed fair.

I mean, honestly, you'd think the economy being what it is, everyone fearing for their jobs, even some folks who never thought their job would be in jeopardy, that customer service would go up a notch. No such luck, not at the post office anyway. Not around here.

2 comments:

java diva said...

Thanks for sharing this story! I think most moms of little ones can relate going to the dreaded PO!! The cashiers always make me feel flustered. I am so grateful for the kiosks they've installed and my kids do better about going to the PO.
At least your walk there was good and hopefully good on the way back, too!

RBG said...

Those kiosks are a life-saver! That's what I like about this other branch I usually go to and I have a feeling I'll be using that post office exclusively for the remainder of our time in the Boston area!